Of a Wondering and Wandering Heart ;

Terms and Conditions

I. Introduction

VVOAND (vvoand.com) owns and operate this Website.  This document governs your relationship with vvoand.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by us. VVOAND has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

By accessing and/or using the Website, you represent and warrant that:-

(a) you are the user of the Website and that you are at least 18 years of age; and

(b) all information supplied by you on the Website is true, accurate and complete.

 

II. Terms of Sale

You may place an order with us by completing and submitting the order form on the Website. It is your responsibility to ensure that your order and all information provided to us is accurate. An order shall be deemed irrevocable and unconditional upon transmission through the Website, and we shall be entitled, but not obliged, to process such any such order without your consent and without any further reference to you. We reserve the right to accept or decline any and all orders received from or through this Website in our sole and absolute discretion without assigning any reason.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Please quote the order number provided to you whenever you contact us regarding your order.

We will notify you if we are unable to accept and/or process your order for any reason including, without limitation, if the product(s) in your order is out of stock or is unavailable, if a credit reference we have obtained for you does not meet our minimum requirements, if there are limitations on our resources for which we could not reasonably plan, if we have identified an error in the price and/or description of the product, or if we are unable to meet a delivery deadline or other request you have specified.

The price payable by you for a product shall be the price listed for sale as stated on the Website at the time your order is transmitted to us through the Website, together with any applicable taxes. All prices are subject to taxes, unless otherwise stated. We reserve the right to amend the price of any product at any time without giving any reason or prior notice. Please complete payment within 24 hours from the time your order was placed. Any unpaid orders after this payment time-frame shall be deemed cancelled unless we determine otherwise in our discretion. In the event that any product has been mis-priced on the Site, we reserve the right to terminate the order and notify you of such termination, regardless of whether or not the products have been dispatched or are in transit and whether payment has been charged to you.The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

III. Product Descriptions

We endeavour to be as accurate as reasonably possible in our descriptions of the products available for purchase through the Website. However, our products may vary from their pictures on the Website and the colours of the products may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do strive to ensure that screen colours are true to life as much as possible. Nevertheless, the images of the products on our Website are for illustrative purposes only. We do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

 

IV. Returns 

Unused and unopened items in their original packaging may be returned to us (at your sole cost) within fourteen days of the date of our email notification confirming that your order has been processed. Please contact us via email at hello@vvoand.com and quote your order number before proceeding to return any item(s). Items purchased from any form of sale or discounts may not be returned.

Upon our receipt of the returned item(s) in their original packaging, we will proceed to provide you with a refund for the amount paid by you for the returned item(s), excluding shipping costs. Any refund will be processed by us within 21 days of our receipt of the returned item(s).

 

V. Incorrect or Incomplete Orders

If you believe that you have received the wrong item(s) or that your order is incomplete, please contact us at hello@vvoand.com with your order number so that we may assist you. In the event that we ask you to send any items back to us, we will reimburse you for the cost of sending such item(s) to us via normal ordinary mail. Please note that items must be unopened and unused and in their original packaging. If the item you requested for is no longer available, we reserve the right to issue store credit or a cash refund to you instead.

 

VI. Termination

We may terminate an order at any time by written notice to you if:-

(a) You do not make payment to us when it is due;

(b) You do not, within a reasonable time, provide us with information necessary for us to provide you with any product(s) or service(s) such as your delivery address; or

(c) You breach or do not comply with the Terms and Conditions.

If we terminate your order in the situations set out above, we will refund any money you have paid in advance for any product(s) we have not provided, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract. We also reserve the right to terminate our contract with you at any time by providing you with reasonable written notice.

 

VII. Warranties and Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, this Website and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. 

Without limiting the generality of the foregoing, we expressly disclaim any warranty, condition, guarantee, term or representation: (i) as to the reliability, accuracy, completeness, and validity of any content or material on the Website; (ii) that the functions contained on the Website will be secure, uninterrupted or error-free; and (iii) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are expressly excluded. We assume no responsibility for errors or omissions in the materials on the Website, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the Website is at your sole risk.

Without prejudice to the generality of the foregoing, we expressly disclaim any and all liability arising from:-

  • life or wear of any product or that it will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to us;
  • any unsuitable or improper use and/or alteration of our products, and/or any wilful damage, negligence, or other misuse of our products, as well as fair wear and tear, by you or any third party;
  • any third party claims, whether directly or indirectly caused by, or relating to, the content of our Website and/or the products or services purchased on or through our Website; and
  • any warranties provided under these Terms if the total price for the Product has not been paid in cleared funds by the due date for payment.

You further acknowledge and agree that your access to and use of the Website is dependent on third party service providers such as internet, network or other link providers. Your payment for any product(s) purchased from the Website is processed by third party payment system providers and we do not retain or process any such payment information other than for the purposes of providing you with the products or services specified in the Website in accordance with applicable law. We cannot guarantee the security of such third party payment system(s) or any payment data on the Website, you agree that we are not responsible for any acts or omissions of any third parties and disclaim any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, we are not responsible for the results of any credit inquiry, the availability or performance of the Internet, your connection to the Internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Website, you expressly relieve us from any and all liability in connection with the acts, omissions or defaults of such third parties.

We shall not under any circumstance be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind whatsoever, including, without limitation lost profits, lost revenue, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any service(s) and/or the Website, or any product(s) procured or purchased from us, or for any other claim related in any way to your use of any such service or product, even if advised of their possibility. To the extent that any exclusion of liability under the Terms is not permitted under law, our aggregate cumulative liability under any claim shall in any event not exceed the sum that you have paid to us for the purchase of our products under your Order or S$50, whichever is lower.

 

VIII. Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and vvoand.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

 

IX. Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of vvoand.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by vvoand.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

 

X. Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

 

XI. Indemnity

You agree to indemnify, defend and hold harmless this website, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

By using this Website, you agree to the Terms of Service as listed above.