Of a Wondering and Wandering Heart ;

Shipping

Shipping Charges

VVOAND offers shipping options for both local and international orders. Shipping charges will be calculated upon checkout, which you will be able to see before confirming your order. Please note that VVOAND will not be held liable for any non-registered shipments – no refunds will be made for any lost mail that is not registered.

In the event that your order is returned to us due to incorrect delivery address provided, or if left unclaimed, the full cost of postage redelivery will have to be borne by the customer. Please note that any taxes or customs fees in regard to your purchase as deemed by your country’s legal regulations are to be held responsible by the customer.

 

Shipping Timeline

All orders will be dispatched within 1-4 business days (Mon-Fri, excluding Public Holidays). After which, the number of days it takes for your order to reach you depends on the shipping method you have chosen. Here is an estimate based on Singpost’s shipping timeline:

TYPE OF DELIVERY SERVICE TRACKING DOORSTEP DELIVERY DELIVERY TIME
1. Local (Singapore) Postage No No 3-5 working days
2. Local (Singapore) Registered Mail Yes Yes 2-3 working days
3. Overseas Registered Mail Yes No 4-12 working days

* If you wish to track your order, please ensure that you select registered mail as your shipping method.

*If you require a faster shipping option (Express AirMail, Speedpost EMS, FedEx, DHL), please contact us at hello@vvoand.com prior to placing your order. Extra charges do apply.